Professional Business Email with Rackspace

Prior to 2023, clients' business email accounts were set up with partner Rackspace Email. On this page you will find all the information you need to connect to your Rackspace Email account.

Online Webmail Panel

You can access and use your email account online through the webmail panel here:

email.widerangegalleries.com

Once logged in, you can manage your settings and password from the menu button in the upper right corner.

Email App Connection Settings

The best way to manage your email account is to connect it to an email application on your computer or phone, such as Mac Mail or Outlook. You can log in and follow the step-by-step instructions here (the “Email Setup Wizard”) to do so, or if you'd rather configure your email connection settings manually, here are the connection settings to use:

Username:your email address
Password:your password (double check if it's correct by logging in to your webmail panel at email.widerangegalleries.com)
Hostname:secure.emailsrvr.com (for both Incoming and Outgoing)
Incoming Port:
993 (IMAP) or 995 (POP)
Outgoing (SMTP) Port:
465
SSLAlways select the options to use secure SSL/TLS for both Incoming and Outgoing
AuthenticationAlways select Password authentication for both Incoming and Outgoing

POP or IMAP?

Short answer: Use IMAP.

If you are using an email application on your computer and/or phone, your email account can be configured using either a POP or IMAP connection. It is important to understand the difference.

With a POP account, emails are simply downloaded off the server to your computer, like a one-way street. This is a simple way to manage your email account when you’re only using one computer for all your emails.

With an IMAP account, all emails (in both your inbox and outbox) reside on the server and are synced to your computer and/or phone’s email applications. If you are using multiple devices to manage your email account, IMAP is the way to go.

I highly recommend using IMAP; it’s a lot easier to manage in the long run, particularly for syncing email on multiple devices or when upgrading your computer to a new one.