Professional Business Email
At WideRange Galleries I am pleased to offer you a professional business email account hosting with partner Rackspace.com. This provides vastly improved email reliability, better spam filtering, as well as access to their comprehensive support documents.
On this page you will find all the information you need to get started using your new email account.
Online Webmail Panel
You can access and use your email account online through the webmail panel here:
Once logged in, you can manage your settings and password from the menu button in the upper right corner.
Email App Connection Settings
The best way to manage your email account is to connect it to an email application on your computer or phone, such as Mac Mail or Outlook. You can log in and follow the step-by-step instructions here (the “Email Setup Wizard”) to do so, or if you'd rather configure your email connection settings manually, here are the connection settings to use:
| Username: | your email address |
| Password: | your password (double check if it's correct by logging in to your webmail panel at email.widerangegalleries.com) |
| Hostname: | secure.emailsrvr.com (for both Incoming and Outgoing) |
| Incoming Port: | 993 (IMAP) or 995 (POP) |
| Outgoing (SMTP) Port: | 465 |
| SSL | Always select the options to use secure SSL/TLS for both Incoming and Outgoing |
| Authentication | Always select Password authentication for both Incoming and Outgoing |
POP or IMAP?
If you are using an email application on your computer and/or phone, your email account can be configured using either a POP or IMAP connection. It is important to understand the difference.
With a POP account, emails are simply downloaded off the server to your computer, like a one-way street. This is a simple way to manage your email account when you’re only using one computer for all your emails.
With an IMAP account, all emails (in both your inbox and outbox) reside on the server and are synced to your computer and/or phone’s email applications. If you are using multiple devices to manage your email account, IMAP is the way to go.
I recommend using IMAP; it’s a lot easier to manage in the long run, particularly for syncing email on multiple devices or when upgrading your computer to a new one.
See here for more information about POP vs. IMAP.
Switching from POP to IMAP
If your email app is already configured as a POP account and you’d like to continue that way, then you simply have to update your connection settings as described in the links above.
However, if you’d like to switch from POP to IMAP, or if you are already using IMAP, you cannot simply switch the connection settings; you must create a new IMAP account in your email app and then copy the emails from your old POP account folders to the new IMAP account folders.
You can find detailed instructions here. (That link describes the procedures in Outlook, but the process is similar regardless of which email app you are using).
Note that when you move emails from your old account folders into the new IMAP account folders, they won’t copy instantly – it takes time for the emails to upload and sync with the email server, so just be patient and let it run for a while.